{"id":1322,"date":"2025-07-17T00:39:01","date_gmt":"2025-07-17T00:39:01","guid":{"rendered":"http:\/\/solinerglobal.com\/?page_id=1322"},"modified":"2025-12-26T06:24:09","modified_gmt":"2025-12-26T06:24:09","slug":"services","status":"publish","type":"page","link":"https:\/\/solinerglobal.com\/de\/support\/services\/","title":{"rendered":"Services"},"content":{"rendered":"<div class=\"wp-block-group alignfull gs-slider-root is-style-default is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-greenshift-blocks-container alignfull gspb_container gspb_container-gsbp-4a5bbdd\" id=\"gspb_container-id-gsbp-4a5bbdd\">\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-43e6bae\" id=\"gspb_row-id-gsbp-43e6bae\"><div class=\"gspb_backgroundOverlay\"><\/div>\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--8 gspb_row__col--md-12 gspb_row__col--xs-12 gspb_col-id-gsbp-c65550c\" id=\"gspb_col-id-gsbp-c65550c\">\n<h1 id=\"gspb_heading-id-gsbp-80163f6\" class=\"gspb_heading gspb_heading-id-gsbp-80163f6\"><span class=\"stk-highlight\" style=\"color: var(--theme-palette-color-8, #ffffff);\">Services<\/span><\/h1>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--4 gspb_row__col--md-12 gspb_row__col--xs-12 gspb_col-id-gsbp-a89db25\" id=\"gspb_col-id-gsbp-a89db25\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-5b87083\" id=\"gspb_container-id-gsbp-5b87083\">\n<h2 id=\"gspb_heading-id-gsbp-ff9bef4\" class=\"gspb_heading gspb_heading-id-gsbp-ff9bef4\">Get in touch<\/h2>\n\n\n\n<div id=\"gspb_text-id-gsbp-e337788\" class=\"gspb_text gspb_text-id-gsbp-e337788\">Do you have questions about Soliner or our products?<br>Complete the request form and we will be happy to follow up with you.<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-b95b25c\" id=\"gspb_row-id-gsbp-b95b25c\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-a14657b\" id=\"gspb_col-id-gsbp-a14657b\">\n<h3 id=\"gspb_heading-id-gsbp-55f74e9\" class=\"gspb_heading gspb_heading-id-gsbp-55f74e9\">Comprehensive Service System<\/h3>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-a7f7a56 gspb_row--gutter-30\" id=\"gspb_row-id-gsbp-a7f7a56\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--4 gspb_col-id-gsbp-094f1a6\" id=\"gspb_col-id-gsbp-094f1a6\">\n<h3 id=\"gspb_heading-id-gsbp-182f6f7\" class=\"gspb_heading gspb_heading-id-gsbp-182f6f7\">Pre-Sales Service<\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-79147d2\" class=\"gspb_text gspb_text-id-gsbp-79147d2\"><strong>\u2022 Expert Consultation<\/strong><br>Providing professional technical guidance and product selection support, offering tailored recommendations based on specific customer needs.<br>\u00a0<br><strong>\u2022 Customized Solutions<\/strong><br>Our R&amp;D team designs hydraulic system solutions based on industry conditions and equipment requirements.<br>\u00a0<br><strong>\u2022 Product Demonstration<\/strong><br>Showcasing hydraulic products at industry exhibitions, allowing customers to experience product performance firsthand.<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--4 gspb_col-id-gsbp-e300620\" id=\"gspb_col-id-gsbp-e300620\">\n<h3 id=\"gspb_heading-id-gsbp-1b813da\" class=\"gspb_heading gspb_heading-id-gsbp-1b813da\">Sales Service<\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-504fe11\" class=\"gspb_text gspb_text-id-gsbp-504fe11\"><strong>\u2022 Order Processing<\/strong><br>Dedicated personnel coordinate across departments to ensure smooth order fulfillment.<br>\u00a0<br><strong>\u2022 Progress Tracking<\/strong><br>Real-time updates on production progress, keeping customers informed of their order status.<br>\u00a0<br><strong>\u2022 Seamless Coordination<\/strong><br>Sales engineers liaise with multiple departments to resolve any issues, ensuring timely delivery.<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--4 gspb_col-id-gsbp-590ce84\" id=\"gspb_col-id-gsbp-590ce84\">\n<h3 id=\"gspb_heading-id-gsbp-adebab3\" class=\"gspb_heading gspb_heading-id-gsbp-adebab3\">After-Sales Service<\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-763ab68\" class=\"gspb_text gspb_text-id-gsbp-763ab68\"><strong>\u2022 On-Site Support<\/strong><br>Rapid response for troubleshooting and repairs, along with technical training for customers.<br>\u00a0<br><strong>\u2022 Parts Supply<\/strong><br>Well-stocked inventory to ensure timely supply and efficient claims handling.<br>\u00a0<br><strong>\u2022 Feedback &amp; Improvement<\/strong><br>Systematic fault analysis, regular customer follow-ups, and continuous service optimization.<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n <\/div><\/section>\n\n\n\n<section class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-adacd6b\" id=\"gspb_row-id-gsbp-adacd6b\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-ae0ad85\" id=\"gspb_col-id-gsbp-ae0ad85\">\n<h3 id=\"gspb_heading-id-gsbp-5e74f6a\" class=\"gspb_heading gspb_heading-id-gsbp-5e74f6a\">Hydraulic Product Development &amp; Delivery Process<\/h3>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-7e6ea8e\" id=\"gspb_row-id-gsbp-7e6ea8e\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-b730baa\" id=\"gspb_col-id-gsbp-b730baa\">\n<h3 id=\"gspb_heading-id-gsbp-cfa5235\" class=\"gspb_heading gspb_heading-id-gsbp-cfa5235\"><em><strong><span style=\"color: var(--theme-palette-color-2, #456A6D);\" class=\"stk-highlight\">01<\/span><\/strong><\/em><\/h3>\n\n\n\n<h3 id=\"gspb_heading-id-gsbp-b09e5db\" class=\"gspb_heading gspb_heading-id-gsbp-b09e5db\">Requirement Communication<\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-d2be45c\" class=\"gspb_text gspb_text-id-gsbp-d2be45c\">Customers collaborate with our sales and technical teams to outline specific requirements, including performance, specifications, and application scenarios.<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-6e7d62b\" id=\"gspb_col-id-gsbp-6e7d62b\">\n<h3 id=\"gspb_heading-id-gsbp-c706a4a\" class=\"gspb_heading gspb_heading-id-gsbp-c706a4a\"><em><strong><span style=\"color: var(--theme-palette-color-2, #456A6D);\" class=\"stk-highlight\">02<\/span><\/strong><\/em><\/h3>\n\n\n\n<h3 id=\"gspb_heading-id-gsbp-b51d2e8\" class=\"gspb_heading gspb_heading-id-gsbp-b51d2e8\">Solution <br>Design<\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-1184bfb\" class=\"gspb_text gspb_text-id-gsbp-1184bfb\">Our R&amp;D team develops a customized hydraulic system solution based on customer needs, providing technical parameters and detailed drawings for approval.<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-0b92415\" id=\"gspb_col-id-gsbp-0b92415\">\n<h3 id=\"gspb_heading-id-gsbp-e21bc82\" class=\"gspb_heading gspb_heading-id-gsbp-e21bc82\"><em><strong><span style=\"color: var(--theme-palette-color-2, #456A6D);\" class=\"stk-highlight\">03<\/span><\/strong><\/em><\/h3>\n\n\n\n<h3 id=\"gspb_heading-id-gsbp-925301d\" class=\"gspb_heading gspb_heading-id-gsbp-925301d\">Product Manufacturing<\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-f3f3077\" class=\"gspb_text gspb_text-id-gsbp-f3f3077\">Upon solution confirmation, the production team manufactures the product according to strict industry standards and processes, ensuring superior quality control.<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-eb66c07\" id=\"gspb_col-id-gsbp-eb66c07\">\n<h3 id=\"gspb_heading-id-gsbp-561b92c\" class=\"gspb_heading gspb_heading-id-gsbp-561b92c\"><em><strong><span style=\"color: var(--theme-palette-color-2, #456A6D);\" class=\"stk-highlight\">04<\/span><\/strong><\/em><\/h3>\n\n\n\n<h3 id=\"gspb_heading-id-gsbp-9c53ec3\" class=\"gspb_heading gspb_heading-id-gsbp-9c53ec3\">Delivery &amp; Acceptance<\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-f0d220f\" class=\"gspb_text gspb_text-id-gsbp-f0d220f\">The completed product undergoes rigorous testing before delivery. Customers conduct final acceptance, and any issues are promptly addressed to ensure satisfaction.<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n <\/div><\/section>\n\n\n\n<section class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-b780d60\" id=\"gspb_row-id-gsbp-b780d60\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-ae0bd8c\" id=\"gspb_col-id-gsbp-ae0bd8c\">\n<h3 id=\"gspb_heading-id-gsbp-7915995\" class=\"gspb_heading gspb_heading-id-gsbp-7915995\">Custom Hydraulic Product Services<\/h3>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-1e93576\" id=\"gspb_row-id-gsbp-1e93576\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-039447c\" id=\"gspb_col-id-gsbp-039447c\">\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-1742661\" id=\"gspb_image-id-gsbp-1742661\"><img decoding=\"async\" src=\"http:\/\/solinerglobal.com\/wp-content\/uploads\/2025\/07\/MOQ.jpg\" data-src=\"\" alt=\"\" loading=\"lazy\" width=\"800\" height=\"512\"\/><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-1041679\" id=\"gspb_col-id-gsbp-1041679\">\n<h3 id=\"gspb_heading-id-gsbp-2e98cac\" class=\"gspb_heading gspb_heading-id-gsbp-2e98cac\"><strong>Minimum Order Quantity (MOQ)<\/strong><\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-b22a11d\" class=\"gspb_text gspb_text-id-gsbp-b22a11d\">To meet the diverse needs of our customers, the company has established a reasonable Minimum Order Quantity (MOQ) for customized products. The specific quantity is determined based on factors such as product type and complexity. Our sales team will provide this information during the consultation phase to ensure mutual agreement at the beginning of the cooperation.<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-palette-color-5-color has-alpha-channel-opacity has-palette-color-5-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"\/>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-ea7b233\" id=\"gspb_row-id-gsbp-ea7b233\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-5fc2d0e\" id=\"gspb_col-id-gsbp-5fc2d0e\">\n<h3 id=\"gspb_heading-id-gsbp-e38c1e4\" class=\"gspb_heading gspb_heading-id-gsbp-e38c1e4\"><strong><strong>Parts Replacement<\/strong><\/strong><\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-a650977\" class=\"gspb_text gspb_text-id-gsbp-a650977\">In the event of component damage during product use, the company has a comprehensive spare parts supply system. Customers can contact our after-sales team at any time, and we will promptly respond. After confirming the required part model, we will arrange for timely shipment. For commonly used parts, we maintain sufficient stock to ensure quick replacement.<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-c31de7e\" id=\"gspb_col-id-gsbp-c31de7e\">\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-296fa81\" id=\"gspb_image-id-gsbp-296fa81\"><img decoding=\"async\" src=\"http:\/\/solinerglobal.com\/wp-content\/uploads\/2025\/07\/Parts-Replacement.jpg\" data-src=\"\" alt=\"\" loading=\"lazy\" width=\"800\" height=\"512\"\/><\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-palette-color-5-color has-alpha-channel-opacity has-palette-color-5-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"\/>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-d0b13be\" id=\"gspb_row-id-gsbp-d0b13be\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-687135a\" id=\"gspb_col-id-gsbp-687135a\">\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-764cbc8\" id=\"gspb_image-id-gsbp-764cbc8\"><img decoding=\"async\" src=\"http:\/\/solinerglobal.com\/wp-content\/uploads\/2025\/07\/Warranty-Services.jpg\" data-src=\"\" alt=\"\" loading=\"lazy\" width=\"800\" height=\"512\"\/><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-4dd3712\" id=\"gspb_col-id-gsbp-4dd3712\">\n<h3 id=\"gspb_heading-id-gsbp-e83efc4\" class=\"gspb_heading gspb_heading-id-gsbp-e83efc4\"><strong><strong>Warranty Services<\/strong><\/strong><\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-dbe7c96\" class=\"gspb_text gspb_text-id-gsbp-dbe7c96\">The company offers warranties for all custom products, with different warranty periods depending on the product type (please consult with the sales team for specifics). During the warranty period, if the product malfunctions due to quality issues, we will provide free repair or replacement services. After the warranty period, we continue to offer long-term technical support to ensure the continued stable operation of customer equipment.<\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-palette-color-5-color has-alpha-channel-opacity has-palette-color-5-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"\/>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-e0e6433\" id=\"gspb_row-id-gsbp-e0e6433\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-83ce627\" id=\"gspb_col-id-gsbp-83ce627\">\n<h3 id=\"gspb_heading-id-gsbp-ca67cd8\" class=\"gspb_heading gspb_heading-id-gsbp-ca67cd8\"><strong><strong>Employee Training<\/strong><\/strong><\/h3>\n\n\n\n<div id=\"gspb_text-id-gsbp-273bac3\" class=\"gspb_text gspb_text-id-gsbp-273bac3\">To help customers use and maintain their customized hydraulic products effectively, the company provides professional employee training services. Training covers product operation methods, daily maintenance essentials, and troubleshooting for common issues. We can arrange on-site or online training sessions according to customer needs, ensuring that customer staff are well-equipped with the necessary skills.<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-fee1c8b\" id=\"gspb_col-id-gsbp-fee1c8b\">\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-3e16232\" id=\"gspb_image-id-gsbp-3e16232\"><img decoding=\"async\" src=\"http:\/\/solinerglobal.com\/wp-content\/uploads\/2025\/07\/Employee-Training.jpg\" data-src=\"\" alt=\"\" loading=\"lazy\" width=\"800\" height=\"512\"\/><\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n <\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":985,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"@media (max-width:991.98px){#gspb_heading-id-gsbp-55f74e9{max-width:100%}}#gspb_row-id-gsbp-a7f7a56{justify-content:space-between;margin-top:0;display:flex;flex-wrap:wrap;margin-bottom:0}#gspb_row-id-gsbp-a7f7a56>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 20px))}body.gspb-bodyfront #gspb_row-id-gsbp-a7f7a56>.gspb_row__content{width:var(--theme-container-width, 1200px);max-width:var(--theme-normal-container-max-width, 1200px)}#gspb_col-id-gsbp-094f1a6.gspb_row__col--4{width:calc(33.333333333333336% - 15px)}@media 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