Providing professional technical guidance and product selection support, offering tailored recommendations based on specific customer needs.
• Customized Solutions
Our R&D team designs hydraulic system solutions based on industry conditions and equipment requirements.
• Product Demonstration
Showcasing hydraulic products at industry exhibitions, allowing customers to experience product performance firsthand.
Sales Service
• Order Processing
Dedicated personnel coordinate across departments to ensure smooth order fulfillment.
• Progress Tracking
Real-time updates on production progress, keeping customers informed of their order status.
• Seamless Coordination
Sales engineers liaise with multiple departments to resolve any issues, ensuring timely delivery.
After-Sales Service
• On-Site Support
Rapid response for troubleshooting and repairs, along with technical training for customers.
• Parts Supply
Well-stocked inventory to ensure timely supply and efficient claims handling.
• Feedback & Improvement
Systematic fault analysis, regular customer follow-ups, and continuous service optimization.
Hydraulic Product Development & Delivery Process
Requirement Communication
Customers collaborate with our sales and technical teams to outline specific requirements, including performance, specifications, and application scenarios.
Solution Design
Our R&D team develops a customized hydraulic system solution based on customer needs, providing technical parameters and detailed drawings for approval.
Product Manufacturing
Upon solution confirmation, the production team manufactures the product according to strict industry standards and processes, ensuring superior quality control.
Delivery & Acceptance
The completed product undergoes rigorous testing before delivery. Customers conduct final acceptance, and any issues are promptly addressed to ensure satisfaction.
Custom Hydraulic Product Services
Minimum Order Quantity (MOQ)
To meet the diverse needs of our customers, the company has established a reasonable Minimum Order Quantity (MOQ) for customized products. The specific quantity is determined based on factors such as product type and complexity. Our sales team will provide this information during the consultation phase to ensure mutual agreement at the beginning of the cooperation.
Parts Replacement
In the event of component damage during product use, the company has a comprehensive spare parts supply system. Customers can contact our after-sales team at any time, and we will promptly respond. After confirming the required part model, we will arrange for timely shipment. For commonly used parts, we maintain sufficient stock to ensure quick replacement.
Warranty Services
The company offers warranties for all custom products, with different warranty periods depending on the product type (please consult with the sales team for specifics). During the warranty period, if the product malfunctions due to quality issues, we will provide free repair or replacement services. After the warranty period, we continue to offer long-term technical support to ensure the continued stable operation of customer equipment.
Employee Training
To help customers use and maintain their customized hydraulic products effectively, the company provides professional employee training services. Training covers product operation methods, daily maintenance essentials, and troubleshooting for common issues. We can arrange on-site or online training sessions according to customer needs, ensuring that customer staff are well-equipped with the necessary skills.
Nanjing Soliner Hydraulic Technology Co., Ltd. focuses on four core business segments: hydraulic filtration technology, hydraulic control and drive technology, wind power lubrication and cooling technology, and sensor technology. Through continuous technological innovation and professional research, we strive to achieve a leading position in these key areas.
